Xiaogan city sets up 24-hour hotline platform for citizens during outbreak

He Wei, a staff member of hotline platform "96120", answers a call and records imformation at the office in Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)